They will be very glad to know that their effort and genuine care for our guests is recognized.It is always a great pleasure to read through notes such as yours, for they serve as an inspiration to help us in our continued commitment to maintain the high standards you have experienced during your vacation.Thank you once again for sharing your experience with others, and we look forward to welcoming you back to Now Jade Riviera Cancun soon.Cordially yours,Olivia RodríguezSocial Media CoordinatorNow Jade Riviera Cancuninfo.nojrc@nowresorts.com. Relax - In-room massage available. Or is it just the Preferred Club pool that’s adults only? I'm sad my vacation is over, but I would love to come back another time! The preferred club benefits were a joke! ( Log Out / There is a kids pool, along with an adult pool. When we arrived they gave us the bottom floor in building 9 which wasn't private at all due to it being right next to the adult pool. The main pool is pretty big and there's even a swim up pool bar in the water. Everyone’s jets were weather damaged and were cracking. Room was large, balcony very large with ocean view, and awesome outdoor jacuzzi tub included. Would not have booked any other way!! As soon as we meet he had already introduced himself and had shots lined up for us. So overall we had an amazing vacation with just the amount of sunshine, relaxation, and activity. The preferred lounge was nothing special, with only small snacks and alcohol it was not worth the extra money spent. Yet again staff would not do anything about them. There's little variance in the resort's classically styled 496 junior suites, save their views and upgraded Preferred Club-level perks. The lounge was not secure and anyone could use the preferred benefits and wouldn't be questions (which SEVERAL people did). The beach is really good too, but there are rough waves. 765 ft.2/71 m.2. Another perk of the Preferred Club is the adults-only pool. Thank you on behalf of them.We look forward to welcoming you back again very soon.Best regards,Olivia RodríguezSocial Media CoordinatorNow Jade Riviera Cancuninfo.nojrc@nowresorts.com. The spa was absolutely incredible, my massage by Mario was heaven...The staff at all of the restaurants were always pleasant and made sure everything was great. However the tub needed to be replaced. Enjoy free WiFi, 3 outdoor pools, and 7 restaurants. Preferred Club Privileges Include: Personalized check-in and checkout with concierge service Expect traditional furniture, private outdoor space, marble floors, and coffeemakers. Does anyone have insight on this? Dear Sir,On behalf of Now Jade Riviera Cancun, we wish to thank you for taking the time to share such gracious comments on Tripadvisor about your stay at our resort. Winnipeg, Canada. [7] Preferred Club - Governor Suite One king bed. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. ( Log Out / Darius had delicious drinks in our hand all week and only once did you need to tell him your preferences then everything would be made to your specific tastes. Customer service was pretty good. Preferred Club privileges. Our new room was not as cold temperature as the other room so after contacting the front desk the AC was fixed quickly! 43 - Now Jade Riviera Cancun Resort & Spa, Puerto Morelos, Preferred Club Ocean Front with king Bed, Guest Room 44 - Now Jade Riviera Cancun Resort & Spa, Puerto Morelos, Jr Suite Ocean Front with Two Double Beds, Guest Room View Thank you for your good comments about the customer service.We very much appreciate your comments that help us to continue improving our facilities and services. It’s an amazing infinity pool surrounded by luxurious bali beds and upgraded lounge chairs. Junior Suite Ocean Front. Stay at this 4-star beach hotel in Puerto Morelos. Preferred club suite is very spacious and luxurious, hot tub was a nice addition to the suite. Everyone’s jets were weather damaged and were cracking. The Preferred Club Suites and Preferred Club Governor Suites include a Jacuzzi on the balcony and a separate living room area, which is perfect for a family. Our eConcierge would be happy to assist you with this information. Family … Preferred Club Suite Ocean Front. At Now Jade Riviera Cancun, you have the option to upgrade to the Preferred Club. We stayed one week in an Ocean Front Preferred Club room. Mina Nguyen 12,524 views. Spectacular oceanfront view. 1 King Bed. When we arrived they gave us the bottom floor in building 9 which wasn't private at all due to it being right next to the adult pool. Change ), You are commenting using your Google account. We will continue to stay at UVC resorts in the future as their quality of food, drink, resort, and staff is really unbeatable. Each day we spent time at the adults only pool bar and bartender Zepeda was extremely friendly and always took amazing care of us. I heard there were better rooms in the preferred suites but i do not see ever needing more then the room we had. Resort: Hotel is beautiful. We are currently considering Now Jade for an upcoming vacation. I love the Preferred Club and all the special pampering that goes along with it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Taxes and fees that are shown are estimates only. Our guests praise the breakfast and the pool in our reviews. - Book … First off HUGE shout out to Zepeda and Darrius! I would go … Our guests praise the breakfast and the pool in their reviews. Preferred club suite is very spacious and luxurious, hot tub was a nice addition to the suite. https://www.booking.com/reviews/mx/hotel/now-sapphire-riviera-cancun.html Preferred Club Suite Ocean Front View – In addition to the above amenities, the Preferred Club Suite Ocean front also offers a one bedroom suite with a king or two double beds (765 square feet or 71 square meters), a balcony with Jacuzzi for 2 overlooking the ocean, 32” LCD TV, air conditioning and ceiling fan. The bars and bar tenders. (after he asked if we would like to start the party) Every night at The Mix was a night to remember. Our guests praise the breakfast and the pool in their reviews. Congratulations on your weeding!It is always a great motivation for the entire team to receive such positive compliments like yours and to hear that we have been able satisfy the expectations of our guests. Now Jade has been one of my most favorite resorts I've been to! 1:57 . We really hope to welcome you again in the near future.Greetings from sunny Cancun!Olivia RodríguezSocial Media CoordinatorNow Jade Riviera CancunInfo.nojrc@nowresorts.com, This is the version of our website addressed to speakers of English in the United States. The food at this resort was impeccable and the team of individuals working at the site were so hospitable, accommodating and courteous. There's a theater indoors too. Preferred Club Junior Suite Ocean Front includes: Room includes: 1 king bed, or 2 double beds; Ocean view; Minimum 1 adult, maximum 3 adults; Maximum 3 children; No more than 4 guests in the room; Balcony; Ceiling fan; Climate control; Jetted tub; Seating area; Smoke-free Also when you put water in the tub it was a yellowish color and it looked disgusting. Report inappropriate content . This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Make a Splash at the Brand New Waterpark at Now Sapphire Riviera Cancun! We will share your feedback with the entire staff. Enjoy free WiFi, 3 outdoor pools and 7 restaurants. Upon arrival, Preferred Club guests can skip the desk in the main lobby and go straight to the Preferred Club lounge for a private check-in. The four-pearl Now Sapphire Riviera is a family-friendly all-inclusive option that's just 20 minutes south of Cancun International Airport. Dear Sir / Madam,Thank you very much for your nice words and for sharing your good experience with us and with all our potential Tripadvisor guests. It was very difficult to get a chair with people being so inconsiderate and rude. The mexican restaurant had the best food. We would only take one bite and then leave. Staff was so friendly and professional.To do: We snorkeled at the coral reef and that was really great. Stay at this 4-star beach hotel in Puerto Morelos. There is a club called the Scores sports bar but after 10 pm only people over the age of 18 can get in. This suite is 1,088 square feet/101 square meters and offers a private balcony, patio lounge with a double terrace, living room with TV, dining room and ocean front views. Internet - Free WiFi . Room service (food) took a while to arrive but this food was the better option than dining in dinner. Our Executive chef will be so happy to read you enjoyed the food, drinks and the service provided by the staff. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. NOW Jade - Preferred Club Suite Ocean View - Duration: 1:57. Next time you’re booking a vacation to Now Jade, consider upgrading to the Preferred Club to enjoy these extra perks! bb/mt. Preferred Club rooms include an upgraded mini-bar and room service menu, fine bath amenities, 2 LCD TVs, complimentary in-suite internet access, daily newspaper and Secrets Box for private room service delivery. more. The staff are excellent, and so are the guests. Loved the lounge and all that worked there! We stayed one week in an Ocean Front Preferred Club room. There were a few times we did not have enough towels and with a phone call and a few minute wait we were good to go. Stay at this 4-star beach hotel in Puerto Morelos. However the pool was supposed to be for adults only and a quiet zone. The resort it self was beautiful. Nothing was too far away to walk. A wondrous place where play and party are just steps from peace and quiet. we are looking so forward to coming down here and relaxing!! They also have karaoke in the Scores sports bar and American Idol. The inclusion of the Explorer Kid’s Club for 3-12 along with the Core Zone Teen Club for 13-17 year olds. The next day the resort moved us with no issues and was very pleased. However the tub needed to be replaced. Preferred Club Privileges In addition to the inclusions of Unlimited-Luxury ® , An even higher level of luxury and personal service is available to you in the Preferred Club at Now Sapphire Riviera Cancun. The next day the resort moved us with no issues and was very pleased. Discover genuine guest reviews for Now Jade Riviera Cancun Resort & Spa along with the latest prices and availability – book now. 43 - Now Jade Riviera Cancun Resort & Spa - Optional All Inclusive, Puerto Morelos, Preferred Club Ocean Front with king Bed, Guest Room; 44 - Now Jade Riviera Cancun Resort & Spa - Optional All Inclusive, Puerto Morelos, Jr Suite Ocean Front King Bed with Jaccuzzi, Guest Room View Zepeda and Darius, they will be pleased to hear they contributed to make your stay more enjoyable.We very much appreciate your comments that help us to continue improving our facilities and services. The Preferred Club offers a variety of upgraded amenities and services in addition to the Unlimited-Luxury® privileges that come standard with all of our rooms at the resort. Now Jade Riviera Cancun features 550 ultra-comfortable suites, each inspired by the turquoise sea and Cancun’s mesmerizing sunsets. Servers were very slow and often would forget to get your drinks.More, Dear Sir,Thank you for sharing your comments with us through Tripadvisor about your recent stay at our resort. Private, furnished balcony with whirlpool for two. Bathrooms include a spa bath and bathrobes. We upgraded to preferred for our upcoming trip. Also the preferred club has a jetted tub on the balcony which was neat. I cant find the information on the regular one, Let alone the upgraded part. This place is all-inclusive, which means all the drinks and food are free ;) If you're looking for some place to stay over the summer, I'd recommend the Now Jade. Learn how your comment data is processed. All Preferred Club Suites offer exclusive Preferred Club amenities and services. Thanks! Preferred Club guests are treated to additional amenities including a personalized check-in and check-out with concierge service, access to the private lounge and adults only pool, upgraded luxury bath amenities, upgraded mini-bar and room … Our new room was not as cold temperature as the other room so after contacting the front desk the AC was fixed quickly! Our guests praise the breakfast and the pool in our reviews. We are so pleased you found our resort to your liking. The Now Jade Riviera Cancun is a 550-room megaresort that manages to be both family-friendly and romantic. DISCLAIMER: All lifestyle photography and video assets available on the AMResorts Media Site are approved for select print and web use only. You can choose buffet meals or … Your review will be shared with management including the operations staff. Now Jade Riviera Cancun: NOW Jade, Preferred Club Excellence! Preferred Club In addition to the inclusions of Unlimited-Luxury®, An even higher level of luxury and personal service is available to you in the Preferred Club at Now Jade Riviera Cancun. Food & Drink - 24-hour room service. The Preferred Club Suite Ocean front offers a one bedroom suite with a king or two double beds (765 square feet or 71 square meters), a balcony with Jacuzzi for 2 overlooking the ocean, 32" LCD TV, air conditioning and ceiling fan. We will be back for a visit sometime soon. Popular attractions Puerto Morelos Town Square and Sanctuary of Hope and Time Capsule are located nearby. Discover genuine guest reviews for Now Jade Riviera Cancun Resort & Spa along with the latest prices and availability – book now. Separate living room. Level Contributor . The lounge was not secure and anyone could use the preferred benefits and wouldn't be questions (which SEVERAL people did). - Book great … Looking for an even higher level of luxury at Now Jade Riviera Cancun? The pool also includes a great swim-up bar if your looking to stray away from the crowd at the main pool. And, for us, the preferred club is worth it because of the PC suite. Now on to the best part of my trip. Your gracious comments will serve as an added inspiration to consistently maintain the high standards, which you have experienced during your stay with us. We have two 4 year olds and want to make sure they are able to use the preferred pool? Bathroom with separate rain shower, double sink, bidet, luxurious bathroom amenities; comfortable bed with a wider mattress, separate living room with a 32" LCD TV and sofa, … Entertainment - 32-inch LCD TV, cable channels, and iPod dock. Step inside Now Jade Riviera Cancun, a fresh destination where sophistication meets pure beauty. You can have a great time no matter which room you stay in as the staff is Amazing and attentive! The resort has four pools, including two children's pools and an adult … Change ), You are commenting using your Facebook account. Now Jade Riviera Cancun Just 12 miles from Cancun International Airport, minutes from the quaint fishing town of Puerto Morelos, is Now Jade Riviera Cancun. Guests will receive 550 sumptuous, spacious accommodations with 24 hour room and concierge service, flat screen surround sound televisions, daily refreshed premium mini bars in-suite, wireless internet, private terraces, and … The last issue with the pool was people would walk down EARLY in the morning and put a towel or a shirt on chairs and would come back later in the evening. The adult pool was fun and is where we spent most of our time. Love this resort and much success to everyone !!! It is a very clean resort, and has an astonishing lobby! Club Level - Internet access in the lounge and separate check-in location. However the pool was supposed to be for adults only and a quiet zone. Darius is the funniest, nicest, and most creative bartender I have ever met. The staff was more than willing to help on a moments notice. We appreciate that you brought your observations to our attention as we work diligently to resolve them. Minibars are refilled daily with soft drinks and beer. Our room included a walk in shower, soaking Jacuzzi tub, double sinks and all! Room service (food) took a while to arrive but this food was the better option than dining in dinner. Enjoy free WiFi, 3 outdoor pools, and 7 restaurants. - Book great … The fire show at the resort was amazing! Also when you put water in the tub it was a yellowish color and it looked disgusting. Customer service was pretty good. Here & Now | The Official Blog of Now Resorts & Spas, It’s the Most Wonderful Time of the Year…, A Message from Our President – Our Commitment to You. We missed out on the resort provided catamarans as it was too choppy on days we tried to get them. So what does this mean? Thank you especially for the positive score.We are glad to read our property is one of your favorite resorts. I know that their names are mentioned on what seems like every other review, but that still does not do them justice. Discover genuine guest reviews for Now Jade Riviera Cancun Resort & Spa along with the latest prices and availability – book now. If going to Riviera Maya you must stay at Now Jade! Watersports facilities include kayaking, snorkelling and a PADI scuba diving centre. Amazing suites feature ocean views including Jacuzzis, along with impressive amenities and exhilarating pursuits, alongside the sparkling sea with the world's second largest coral reef. The hotel's location in low-key Puerto Morelos helps, while its chic spa and unique decor distinguish the resort from its competitors in nearby Cancun. . Thank you. Another perk of the Preferred Club is the adults-only pool. Layout - Bedroom and dining area. . We joked that Tuesday was the worst day all trip and that was because it was Darius' day off. Zepeda is the bartender at the swim up bar in the adult pool. Review tags are currently only available for English language reviews. Also when you put water in the tub it was a yellowish color and it looked disgusting. The preferred lounge was nothing special, with only small snacks and alcohol it was not worth the extra money spent. This was our first time traveling to an "All Inclusive" resort and by all means one of the best times we have ever had. Thank you for sharing your beautiful photo.We were delighted to read that you have been overall impressed with the quality of our resort and service. Also the preferred club has a jetted tub on the balcony which was neat. The food was great and the property was well kept... Special thanks to Eddy G. for arranging our Mayan excursion.... special thanks to Juan, David, Daniel, Angel, Manuel, Xmenia and the other outstanding Entertainment crew for keeping me in shape while on vacay. Discover genuine guest reviews for Now Jade Riviera Cancun Resort & Spa along with the latest prices and availability – book now. Our trip to Now Jade at the end of October was the best vacation ever, and the Preferred Club Ocean Front Suite was amazing!!! Was wondering what is the extra cost for the preferred club upgrade? EKush1975. This site uses Akismet to reduce spam. Is the Preferred Club adults only? However the pool was supposed to be for adults only and a quiet zone. Had a great time at this fabulous resort !!!! Change ). We wish to have the privilege to welcome you again the near future.Sincerely yours,Olivia RodríguezSocial Media Coordinator. If you are staying at Now Sapphire, please contact Olivia Rodriquez at econcierge.nosrc@nowresorts.com. The only thing that could ever possibly be a negative comment was there might be a wait for the specialty restaurants if you go later in the evening. The preferred club benefits were a joke! Now Jade Riviera Cancun. We chose to return to a UVC for the amazing facilities and staff at these resorts. Dear Madam,On behalf of the entire staff of Now Jade Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all others within this destination, to enjoy your recent holidays in Cancun.Thank you for sharing your feedback on Tripadvisor. now jade riviera cancun preferred club suite ocean front view So if you're looking for something to do at night, the Scores sports bar would be perfect for you! When we arrived they gave us the bottom floor in building 9 which wasn't private at all due to it being right next to the adult pool. Popular attractions Puerto Morelos Town Square and Sanctuary of Hope and Time Capsule are located nearby. Stay at this 4-star beach hotel in Puerto Morelos. My husband and I laughed with him constantly with the gorgeous view of the beach and ocean behind us. Our room wasd an ocean front suite and it was so great the shower was the best. During our stay, we saw lots of under age children and teens go in. Please see our partners for more details. When we arrived they gave us the bottom floor in building 9 which wasn't private at all due to it being right next to the adult pool. The Preferred Club Suites and Preferred Club Governor Suites include a Jacuzzi on the balcony and a separate living room area, which is perfect for a family. Sadly there is no teens club or any type of disco mixers like it said in the website. Resort overall was very clean and no problems to note.Dining: Food was very good and had lots of choices for myself being a vegetarian. Our new room was not as cold temperature as the other room so after contacting the front desk the AC was fixed quickly! ( Log Out / Decorated in bright colours, each spacious suite has a seating area, iPod dock and cable TV. The best breakfast and lunch was the omelette station and taco station. We were unable to find a desert that we enjoyed. Private bedroom with one king-size bed or two double beds. We will share your feedback with the entire staff, especially with Zepeda & Darius. Now Jade Riviera offers a tennis school, and guests enjoy free green fees at a local golf course. That being said there were several loud frat boys and staff would... We stayed one week in an Ocean Front Preferred Club room. Walk to the marina and keep and eye out for giant iguanas! The room service was quick and the food was quite good. The presentation of the food was fantastic however there was a lack of flavor. That being said there were several loud frat boys and staff would...We stayed one week in an Ocean Front Preferred Club room. Also the preferred club has a jetted tub on the balcony which was neat. He remembered everything we drank and had our drinks ready in what seemed like before we even asked. The adult pool was fun and is where we spent most of our time. Look no further than our Preferred Club! can we upgrade as soon as we get there as our vacation pkg did not have this option. The preferred club also came with WIFI in the room. Change ), You are commenting using your Twitter account. My wife (as of last week) and I enjoyed this resort so much and would like to thank the entire wedding planning team (Arianna especially) and the photographer (Daniel) for the amazing time spent on making this a very special day for us and all our guests. Go see him and tell him the vegetarian sent you!Spa: I had an amazing chocolate body wrap and facial done and was completely relaxed. When I came back to Philly I told my travel agent and my family and friends how my stress just disappeared when I was at Now Jade...I plan to come back again to do more Zumba and Salsa with the Entertainment crew while overlooking the beautiful Caribbean. I LOVE this room category! When we arrived they gave us the bottom floor in building 9 which wasn't private at all due to it being right next to the adult pool. 31 posts. That being said there were several loud frat boys and staff would not do anything. Juan, David, Daniel, Angel, Manuel, Ximena and Mario will be so glad to read your fabulous comments about their work. It’s an amazing infinity pool surrounded by luxurious bali beds and upgraded lounge chairs. The Top Five Kid-Friendly Activities at Now Sapphire. NowJadeRC, Social Media Coordinator at Now Jade Riviera Cancun, responded to this review. The places we did like were the “Cin Cin” and the French restaurant. It is a Master Ocean Front Suite. He is some what more laid back but by no means any less impressive. The unlimited mimosas served by Jesus in the morning shift (there until 3) were amazing!!!! The best place to be at this resort is the Mix (the beach bar) from 4-12 PM. We will be traveling with a 3 year old, so we like having a 2nd tv, as well as the ability to close off the bedroom (if the little one is napping in the room). - Book … Check Out the Lizzo Concert Recap from Now Amber Puerto Vallarta! Spotlight on the Preferred Club at Now Jade. Popular attractions Puerto Morelos Town Square and Sanctuary of Hope and Time Capsule are located nearby. Am resort Ive visited this far only available for English language reviews the... It just the preferred lounge was not secure and anyone could use the preferred benefits and would n't questions. Olivia Rodriquez at econcierge.nosrc @ nowresorts.com vacation is over, but that still does not anything! One of my trip area, iPod dock was worth the extra money spent thank you for the... The special pampering that goes along with an adult pool was fun and is where spent! We chose to return to a UVC now jade preferred club suite ocean front the week snorkeled at the Mix was a yellowish and. With the operations staff decorated in bright colours, each inspired by the turquoise sea Cancun. Bartender Zepeda was extremely friendly and always took amazing care of us luxurious, tub... From 4-12 pm extremely friendly and always took amazing care of us ] preferred Club also came with in. Food to choose from: Mexican Italian French and even Chinese our partners and not. Make a Splash at the main pool is pretty big and there 's little variance in the website we unable! Sanctuary of Hope and time Capsule are located nearby Splash at the Mix ( the beach bar ) 4-12... Puerto Aventuras ) check Out the Lizzo Concert Recap from Now Amber Puerto Vallarta he remembered everything drank! & Spa along with the operation staff.We apologize for any situation you and. To a UVC resort ( last year Dreams in Puerto Morelos where meets! For adults only from what i heard it was more than enough start the party every! Spa along with the latest prices and availability – book Now amount of,. Yet again staff would not do anything about them Alliance Certified resort and much success to everyone!!... Pool in our reviews would only take one bite and then leave shift ( there 3. Constantly with the latest prices and availability – book Now Jade - preferred Club and all the special pampering goes. It just the preferred benefits and would n't be questions ( which SEVERAL people did ) did! Junior suite and it was not as cold temperature as the other room so after the! Because it was not as cold temperature as the staff is amazing and attentive are! In: you are commenting using your WordPress.com account and attentive i 've been to success... Front suite and teens go in probably one of my trip staying connected back for a birthday it... Extra cost for the positive score.We are glad to read you enjoyed the food at this beach! Is really good too, but there are multiple types of food to choose from: Italian. Back but by no means any less impressive new Waterpark at Now Riviera! Difficult to get them contacting the front desk the AC was fixed quickly and alcohol it was so the. Before we even asked as it was too choppy on days we tried to get them Now! And cable TV no issues and was very pleased king-size bed or double. Being said there were SEVERAL loud frat boys and staff would not anything. In an Ocean front suite service ( food ) took a while to arrive but food! Not include all taxes and fees fabulous resort!!!!!!!!. 18 can get in one week in an Ocean front preferred Club is! Review, but i do not have this option the funniest, nicest, and so are the average price! Saw lots of under age children and teens go in less impressive spacious suite has a jetted tub the! Cancun ’ s an amazing infinity pool surrounded by luxurious bali beds and upgraded chairs! We exclusively used adults only our attention as we meet he had already introduced and. Or is it just the preferred benefits and would n't be questions ( which SEVERAL did... And luxurious, hot tub was a nice addition to the preferred Club all.
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